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General Help & FAQs
Learn more about GovQuote.
What is GovQuote?
GovQuote is a web-based marketplace where agencies and companies meet to request and respond to requests for quotes on products and services. Agencies can view multiple responses from different companies who bid on products and services. These responses are displayed in chat windows and are sent via email. When an agency has decided on a company at the desired price, they select that company to complete the transaction. All companies are notified of the resulting selection and the “winning” co
Why did we start GovQuote?
My name is Jeff Rubenstein and I'm the Founder and President of GovQuote. I’ve been an auxiliary police officer for 20 years, and prior to that was an Assistant Chief with a fire-rescue department. Over my years, I’ve seen incredible opportunities missed in regards to government organizations saving money and time because every city, county, town and village buys independently. If the 90,000 government agencies in the United States worked together, we’d be the largest purchasing organization
How does GovQuote make money?
We don't -- and that is what sets us apart. GovQuote was designed to be a simple, easy-to-use website, that doesn't require teams of engineers and technical personnel to support. By designing the system to be fast, secure and inherently stable, as well as easy to use, the cost to maintain the GovQuote system is minimal. While our service may include some premium features in the future, such as online advertising, GovQuote's core value will always be to make quote requests from government
Is GovQuote a bid and/or RFP site?
No, GovQuote only deals with quotes under the RFP threshold.
Can I see the winning quote and/or tabulation?
The winning quote is only viewable on GovQuote by the company who provided the quote and the agency who awarded it. However, the winning purchase order is viewable by anyone using our sister platform, GovSpend. Alternatively, you can continue chatting with the agency through the GovQuote application to find more information about the winning quote and/or tabulation.
Why are the categories based on the UNSPSC?
The United Nations Standard Products and Services Code (UNSPSC) is the most comprehensive classification system available today and that is why we choose to use it. Here at GovQuote, we want to provide the best way to match agencies and companies so that both can reap the rewards. Using a global standard allows us to meet that goal. We regularly update the platform as new UNSPSC code sets are released. While it is not possible to change the standard we can, certainly, help you select the right
Can I use GovQuote if I am outside of the United States?
GovQuote is available to all U.S. government agencies and companies. This includes U.S. embassies abroad and foreign companies with branches in the U.S. If you are a foreign company signing up for GovQuote, make sure you use your U.S. branch information.
Why should companies use GovQuote?
Grow your business GovQuote takes just 15 seconds to sign up and allows businesses to tap into a nationwide pool of government agencies to sell to. Send quotes easily Companies can send quotes to agencies at the click of a button using our unique online platform. Communicate more effectively No more phone-tagging or fax machines. GovQuote is the first fully online marketplace where companies can communicate with agencies in real time. Compete with larger companies GovQuote
Why should agencies use GovQuote?
Save time and effort Existing quoting processes can be expensive and time-consuming. GovQuote takes just 15 seconds to sign up and provides a fast, easy, and cost-effective alternative. Better use of agency budget More competition and lower prices means agencies will avoid overpaying for products and services, saving millions of dollars in taxpayer money. Access to more companies GovQuote allows agencies to tap into a nationwide pool of vendors giving them more choices of who to bu
What does "Responses Received" mean?
When viewing a request page, in the bottom left corner you will see "Responses Received." This is referring to the number of quotes AND chat responses the agency has received for that particular request.
If you have created a GovQuote account but are having trouble logging in, try resetting your password. To reset your password: Click the blue Forgot Password link on the login page Enter the email address you used when you first set up your account Click the blue Reset Password button !(https://storage.crisp.chat/users/helpdesk/website/4
How do I clear my browser's cache?
To clear your cache in Chrome on your desktop: Open Chrome On your browser toolbar, click the "more" icon (the three vertical dots). In the menu, click More Tools, and then click Clear Browsing Data... In the Clear Browsing Data box, change the dropdown from "in the last hour" to "the beginning of time" Select only the checkbox for Cached images and files Click Clear browsing data You can also use the following keyboard shortcut to skip steps 1-3: **PC
What browsers work best with GovQuote?
We recommend using a fully supported browser, which includes the latest version of the following: Google Chrome (Recommended) Mozilla Firefox Apple Safari Microsoft Edge Internet Explorer - Version 11 and above If you're using a supported browser and are still unable to access GovQuote, please reach out to your company's IT department. First, confirm that your network is not blocking https://app.govquote.net, then ask them to enable the WebSockets when accessing the internet. Our Doma
How do I reset my password?
To reset your password while logged in: Click your name in the top right corner Select "Settings" from the drop-down menu The default tab selected will be "My Profile." From here, click the blue "Reset password" link Next, enter your email address in the text box and click the blue "Reset Password" button Check your email for a password reset l
What is the difference between an RFQ and an RFP?
The key is in the name: a Request for Quote (RFQ) is an informal request where agencies ask available vendors to provide a quote for specific goods or services. A Request for Proposal (RFP) seeks a formal proposal. Interested vendors will provide their ideas for the project, while requesting agencies will (ideally) receive a wide variety of creative solutions. Essentially, it’s the difference between a formal request and an informal request. While both methods have their own legal processes, a